With over 30 years of experience in the financial and insurance industries, Silvia Chacon has established herself as a leader whose impact resonates throughout Lake County. Her journey is a story of dedication, perseverance, and an unwavering commitment to her clients and community.

As the founder of Excelencia Home Loans, Silvia brings her deep expertise as a mortgage broker to guide clients through one of the most significant financial decisions of their lives—buying a home. Her passion for delivering personalized solutions ensures that every family she serves receives the premier care they deserve.

Silvia’s professional path began in 1991 at First Midwest Bank (now Old National Bank), where she honed her skills in business banking and financial management. It was there she met her husband, Tony Chacon, and discovered her passion for helping others navigate the financial landscape. Over the next three decades, she has built a career defined by trust, excellence, and a commitment to her clients’ success.

For over 19 years, Silvia has been a distinguished agent with American Family Insurance, where her work ethic and results have earned her numerous accolades, including the prestigious Centurion Award—a testament to her unparalleled contributions. As the first Hispanic woman in the state to receive this honor, she continues to break barriers and inspire others. Her role as a Top Agent, consistently recognized for her excellence, has made her a trusted figure for businesses and families alike in Waukegan and beyond.

Silvia’s influence extends far beyond her professional achievements. She has insured countless businesses, helping to foster economic vitality in the region, and her contributions have been recognized on the cover of company-wide magazines. Her leadership was further honored in 2024 when she was awarded the Women’s History Month Leadership Award by both the Lake County Chamber of Commerce and the Hispanic Chamber of Lake County.

A dedicated wife and mother, Silvia is equally committed to service outside of her profession. She has been a bone marrow donor and continues to actively participate in ministry work, exemplifying her deep-rooted compassion and desire to give back to the community.

Silvia Chacon’s journey is one of resilience, innovation, and service—a legacy she proudly carries forward with Excelencia Home Loans and American Family Insurance, helping individuals, families, and businesses secure their financial futures.